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My name is Jenni Rivera and I personally endorse Master Iron Company. They transformed my home into a palace with timeless pieces of art from my personally designed logo on my entry doors, to the welcoming staircase and the beautiful lighting that complements the rest of my home. I personally extend a thank you to Master Iron Company for bringing life to all of my ideas with all your beautiful pieces of true art and your amazing dedication to detail and customer satisfaction. This is why I am extremely happy to have done business with you and stand behind your company and products one hundred percent!
I wanted to share my experience with Master Iron Company. They not only did a wonderful job, they did a fantastic job. They took a nice home and transformed it into a beautiful and very classy home. I had a boring staircase and now it is exquisite looking. They took my front door and transformed it into a palace-looking door with a beautiful window above it. I also had outside lights changed out and WOW, you cannot believe how awesome my front of the house looks now. Mel and his team were honest, trustworthy and I highly recommend them to everyone who asks about this company. Thank you Mel and your team. So very pleased.
I just wanted to tell you how pleased and impressed I am with my whole experience with Master Iron Company. From the outset, I was treated with dignity & respect by your representative Nancy Bertaud. Her demeanor, product knowledge & practical expertise were the reasons I chose to purchase my iron door from your company. Everything I was told happened exactly as expected and the door is being installed today. All measurements were taken by the same crew that is doing the installation and everything is exactly as it was ordered. The door is being installed with extreme precision by your own company’s professional craftsmen and I cannot say enough about the quality of their work.
Kudos to all concerned!
When we decided to purchase a door for our home we were amazed with the number of different companies and applications offered. We soon found out how different they all were in design, quality, installation and overall pricing. With my busy work schedule, the project had to be overseen by my wife and I was amazed at how smooth it went. Even my wife commented on how neat, clean and professional the guys were. You just don’t see that very often from a crew that does that kind of work. Kudos to Master Iron Company and all of your team. I am sure that with your current business model you will go very far in this community. Thanks again and we look forward to doing more business in the future with Master Iron Company.
My husband and I had been discussing getting a new door for almost a year but heard so many stories about how difficult the process was and Master Iron Company proved that wrong. From the moment we met with Claudia we have been nothing but pleased with the professionalism, quality, craftsmanship and installation of our new door. Everything was completed exactly as we requested and could not be happier. Installation was painless and there was no mess left for us to deal with.
Thank you so much for transforming our home….
After finally convincing my husband that replacing the entry door would be a great investment to our home, we were fortunate to discover Claudia and Master Iron Company. Claudia totally understood our style and made great recommendations to help expedite the production. I left my home the morning of Tino and his crew’s installation and returned that same evening to a transformed, state of the art masterpiece for an entryway. There was no mess to clean and there was minimal invasion of our space.
Our neighbor stood in our driveway in awe of the unique design and the difference it made to our curb appeal.
Thanks for upgrading our home into the 21st century with the highest quality and best design in town.
First, my wife and I want to say thank you for the beautiful doors. They are not just a door they are a piece of art. If anyone is looking into purchasing a new door Master Iron Company is the first and only place to consider. From the very start we knew this was the company we wanted to use. Claudia made us feel like we were family. From the design to the install this company is 100% professional. We always received updates on where our order was. Tino the installer is a perfectionist. He made sure the door was installed as if it was his own. Thank you for making our home beautiful and safe.
We absolutely love our Master Iron Company door! It has completely changed the look of our home, inside and out. Everyone comments on it and asks about where we got it. It is both beautiful, custom designed for us and more safe than traditional wood. We love that we can open the glass and let in fresh air while still keeping our pets inside. Master Iron Company also did our beautiful metal spindle staircase – it also looks fantastic. They designed the spindle pattern that would look best for our staircase. We worked with Claudia and Adan and they were both great. They kept us informed all the time and installation was easy and well done. When we did want a change, they were quick to respond and come back out. It was a great experience and we love their metal products!
Oh Mel, I am speechless! It is more than I had ever dreamed. I just can’t believe it! I keep staring at it thinking that I can’t believe I designed it and you created it perfectly!! I can’t wait to get it installed. My neighbors (and everyone else) are going to go crazy! This is the most phenomenal door in Coppell!I’ve wanted this door for five years now. Quite honestly I don’t think my husband understood until last night how special your designs are and the quality behind them. He always wants the best quality in whatever he is doing or buying. He will wait to buy until he can afford the best. He said last night that clearly you guys are a top notch company with the work ethic and quality to be admired. He is now as proud as I am to be a part of your “family.” 🙂 I can’t wait to tell everyone we know about you! I’m not sure if I ever mentioned that my husband is a pilot for Southwest Airlines. He will certainly tell everyone he flies with about you guys.
I hope you will keep us included in your company’s future. I know you are going to grow beyond your wildest dreams. Your customer service alone is better than any other company out there. If I can help you in any way, I hope you will let me know.
We want to assure you that it was nothing but an excellent experience. Your crew did an AMAZING job, and the finishing product was beyond our expectations.We have had several neighbors approach us to ask who provided our door, and of course, we told them about you, and Master Iron Company, the BEST company to work with in the world! We have had friends from west Plano, where iron doors are common, state that it is the most beautiful install and gorgeous design that they have ever seen. We have had a great deal of work done on our home, from patio covers and arbors, to outdoor kitchens and a pool, but no company has ever done such a painstaking job of installing and following up as you and Master Iron Company.
Thank you for the time and consideration that you gave this order and the amazing job that you did on the design. It took a great deal of trust on the part of these two “control freaks” to relinquish control of the design, but you did an amazing job, and we could not imagine anything that would have looked more beautiful. Plus, your suggestion on the glass selection has finally given us the peace we lacked, since our German Shepherd can no longer see people walking outside, but most importantly, it did not sacrifice beauty, and the glass still allows in plenty of light.
Thanks again for everything. We are confident that your customers, both new and old, will be impressed with your new showroom and confident in referring friends, family, and neighbors. Blessings on continued success.
We want to thank Master Iron for the beautiful door you provided. It is exactly what we envisioned. Your customer service was superior. The installers did an impeccable job on the install that probably required more remodeling of the entry than is typically required. They were very meticulous to make sure every detail was addressed. We would not hesitate to recommend Master Iron to any of our friends and neighbors. Thank you again.
We couldn’t be more impressed with the quality of doors, the quality of the workmanship and the pride of the installation team that represented Master Iron Company. I’m always hesitant to give recommendations for fear that someone else may not be as satisfied as I am, but I would refer anyone to Master Iron Company for doors. Plan ahead because it takes several weeks to get them, but they are well worth the wait. The doors make the inside, as well as the outside, of our home beautiful. Love them!
We are so thrilled with our new door and transom window which was recently manufactured and installed by Master Iron Company. It has completely changed the appearance of our home both outside and inside, to the point that someone who comes to my house once a week thought she had the wrong house and almost left before realizing she really was at our home.From beginning to end the process was smooth and exceeded our expectations. Claudia was very helpful in helping us decide what we wanted to do. We sent her a picture of the outside entry of our house and she was able to photoshop a door onto our picture so we could get an idea of what it would look like with an iron door. When we decided we wanted to proceed, she patiently helped us narrow down the many choices we had for our entry, and after the doors and window were in the process of being constructed, sent us pictures for our approval before the final finishing process was started.
When the doors and window arrived, the installers hung plastic from ceiling to floor in our entry way, completely closing it off to the rest of the house so there was no dust or debris from the removal of the old door and window. They had the old door, sidelights, and window removed and the new double doors and window installed before leaving that day. They returned the next morning to put the finishing details on the doors and window, re-hung the molding, and touch up any paint that was marred both inside and outside the house. They were meticulous in touching up the paint and carrying away all the debris from the demolition. They did their work quietly and were very courteous throughout the process. It was easy to see they took pride in their work and loved what they were doing.
Many of our neighbors and even the mail carrier have commented on how much the new doors and window have changed the look of the house. I was truly amazed at how much it has dressed up the look inside the house. Our home is a tract home that is almost 20 years old, but the new doors and window make it look newer and polished and more like a custom home. We can’t be happier!!
Thanks again for the wonderful work you all did in transforming our house!!
WOW! There are no words that explain our pleasure and the ease in working with you and all the folks at Master Iron Company. The results are fantastic!From the onset, your company showed a level of professionalism, promptness and high level of knowledge of the product line, which is so difficult to find into today’s service industry. We commend you for this, as well as your accessibility 24 x 7 in answering our questions and catering to our needs. Your company went above and beyond all the previous experiences that we encountered through the past 9 months of our home renovations!
Master Iron Company and especially you, Claudia, have honestly exceeded all our expectations and set such a high level of delivery and service that it would be difficult for anyone to beat. From the opening meeting with you until the final dust was swept away, we cannot tell you enough how happy we are with the finished products.
We would highly recommend you to any future and prospective customer. Thanking you in advance for making us delighted and very happy customers.